Complaint Investigation Report

Staff did not ensure that resident was seen by their physician on a timely basis. It is alleged facility staff did not seek medical attention for C1 according to C1’s IPP. LPA Ramirez reviewed C1’s IPP dated 4/20/22. IPP states “facility Administrator to schedule a physical exam with his cardiologist as well as schedule a psychiatry appointment.” Administrator Mora advised LPA Ramirez that the facility has made several attempts to make C1 and appointment for medical treatment but, the psychiatrist office has not returned any of the calls. Administrator Mora could not provide LPA Ramirez with any documents to suggest facility staff attempted to find another solution to seek medical treatment for C1. Based on interviews and observation, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED

Deficiencies are being cited. Exit interview was conducted with Administrator Mora. A copy of this report 9099-D and appeals rights was provided.