Senior Care Records.

Complaint Investigation Report

Sails New Castle, Granada Hills08/08/2024Licence 197606617

Census4
Date signed08/08/2024 01:52:44 PM
The inspector’s account

tendency on picking their skin, and injuring self.

LPA interviewed R1, who denies the allegation. R1 stated staff is able to meet their needs, and have never mistreated or been inappropriate with them. During interview with R1, LPA observed R1 to be picking and pealing at their skin, causing self-injury. Staff had to redirect. Interviews with the other three (3) residents could not corroborate with the allegation. Interview with Staff 1 (S1) also do not corroborate with the allegation.

In addition to interviews, a review of R1's records were made, which reveal that on 07/26/24, R1 was sent to the hospital and treated for Depakote Toxicity.

Based on the information obtained, there was insufficient evidence to prove that R1 sustained injuries while in care due to lack of care and supervision. Therefore, the allegation is deemed Unsubstantiated at this time.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction