Senior Care Records.

Complaint Investigation Report

Guardian Angels Board and Care, Granada Hills12/18/2025Licence 197610625

Census5
Date signed12/18/2025 02:59:03 PM
The inspector’s account

for medical attention to treat R1's injuries. R1 was then taken to the hospital for evaluation and treatment. Administrator provided LPA a copy of facility incident report, explaining R1's fall, and steps staff took to address the fall and R1's injury.

At approximately 11:00am to 12:00pm, interviews with four (4) of four residents were made. LPA could not interview R1 as R1 was still at the hospital. Interviews with the four residents that are present in the facility could not confirm the allegation.

At approximately 12:00pm to 2:00pm, LPA made a physical plant inspection and record review to insure facility compliance.

At approximately 2:00pm to 2:30pm, LPA spoke with R1's responsible person, who confirmed R1's diagnosis and non-ambulatory/bedridden status, which can lead to falls. R1's responsible person placed no fault with facility, stating the incident is an accident. R1's responsible person also adds that while R1 was at the hospital, R1 also suffered another fall.

Based on the information obtained, there is insufficient evidence to prove that R1 sustained an injury due to staff neglect or physical abuse. Therefore the allegation is deemed Unsubstantiated at this time.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction