Complaint Investigation Report

LPA arrived at the home at approximately 12:00 PM. Upon arrival, LPA did observe that the front gate to the home is missing a self latching lock, and the gate does not close. LPA then came to the front door of the house and was allowed entry by facility staff. While the LPA came into the home, the LPA observed that the hinges to the front door were loose and the door would not close properly. LPA brought this to the attention of staff at approximately 1:00 PM.

Based on staff and LPA observation, this allegation is deemed to be substantiated at this time.

Exit interview conducted, deficiencies cited, report issued and appeal rights discussed.