Complaint Investigation Report

sent an IR to North Los Angeles County Regional Center (NLACRC) and CCL but they did not complete the Report of Suspected Dependent Adult/Elder Abuse SOC341 and send it to appropriate agencies or to notify appropriate agencies such as law enforcement. According to the administrator they conducted their own investigation to determine if alleged abuse had occurred and decided not to send one because they felt there was not enough evidence to corroborate abuse as S2 had denied witnessing abuse and no date or time provided for alleged abuse. According to administrator S1 had told them they assumed the administrator was told of alleged abuse which was not the case.

Today, LPA again conducted interviews with the administrator and staff, who deny the allegations. LPA also interviewed six (6) out of six residents, and these residents could not confirm the allegation.

Based on the information obtained, there wasn't enough evidence to corroborate with the allegation of staff not keeping residents free from corporal or unusual punishment: Therefore, the allegation is deemed Unsubstantiated at this time.

Staff did not accord resident(s) with dignity:

In regards to the allegation, it was reported that staff got upset with Resident 2 (R2) over what was rumored that R2 was covered with feces, and smeared feces on the walls. Because of this, staff splashed bleach on R2, then forced R2 to take a shower. No time or date was given for this incident. No other witnesses identified to this complaint. Then, on or around 05/19/24, R2 refused another shower, but staff forced R2 to take one, despite R2's refusal. As a result, R2 sustained marks.

Interviews with administrator and staff deny the allegation. According to both, R2 engages in aggressive behaviors, causing self injury. Also, R2 also engages in behavior in smearing their feces on self and on walls and floors. Review of R2's records confirm that R2 has tantrums, property destruction, self injury, and aggression. Review of R2's records also reveal that R2 does defecate on self and smear these on floors and walls. Interviews with six (6) out of six residents could not confirm the allegation.

Based on the information obtained, there wasn't enough evidence to corroborate the allegation of staff not according a resident with dignity. Therefore, the allegation is deemed Unsubstantiated at this time.