Complaint Investigation Report

Review of SIR revealed staff #1(S1) was allegedly told by another Staff #2(S2) that they had witnessed a third staff, staff #3(S3) slap client#1(C1). LPA's interview with S1 confirms the individual was made aware of alleged abuse sometime in May 2024. LPA's interview with administrator revealed after they were made aware in June 6, 20204 they sent SIR to North Los Angeles County Regional Center (NLACRC) and CCL but they did not complete the Report of Suspected Dependent Adult/Elder Abuse SOC341 and send it to appropriate agencies or to notify appropriate agencies such as law enforcement and Long Term Care Ombudsman of alleged abuse. According to the administrator they conducted their own investigation to determine if alleged abuse had occurred and decided not to send one because they felt their was not enough evidence to corroborate abuse as S2 had denied witnessing abuse and no date or time provided for alleged abuse. According to administrator S1 had told them they assumed the administrator was told of alleged abuse which was not the case. According to administrator S1 failed to report information to administrator via Special Incident Report which caused an overall delay in reported. Although administrator submitted Special Incident Report (SIR) to CCL and NLACRC they failed to complete SOC341, this form documents the information given by the reporting party on the suspected incident of abuse or neglect of an elder or dependent adult. Based on this information the allegation is deemed Substantiated at this time.

Deficiency Cited (refer to LIC9099). Appeal rights provided. Copy of report provided.