Complaint Investigation Report

Staff are not providing care to resident(s) as necessary to meet resident(s) needs while in care:

In regards to the allegation, it was reported that the facility didn't have a required staff, or nurse, on shift, on 06/08/24 and 06/14/24. Reports received reveal that Resident 1 (R1), had seizures on those dates. According to R1's Admission Agreement, and the facility's program's description, the facility will maintain a nurse on shift 24 hours every day to meet the needs of the residents in care. As a result of the nurse's absence, staff did not provide care to R1 as necessary to meet R1's needs when they experienced seizures on 06/08/24 and 06/14/24. Based on the information received from the Regional Center, the allegation is Substantiated . Citation issued on the 9099D, and copy of this report issued