Senior Care Records.

Complaint Investigation Report

Elwyn California - Yarmouth, Granada Hills11/15/2023Licence 197609009

Census4
Date signed11/15/2023 02:17:36 PM
The inspector’s account

staff speaking inappropriately to the resident. Based on the information obtained, there was insufficient evidence to corroborate the allegation of staff speaking inappropriately to a resident. Therefore, the allegation is deemed Unsubstantiated at this time.

Staff stole a resident’s personal belongings:

In regards to the allegation, it was reported that a staff stole R1's dice from their board games. Interviews with R1 could not confirm the allegation. R1 could not identify staff that stole the dice, nor identify any witnesses that could have observed the dice taken. R1 also could not state the date and time of when this incident could have occurred. LPA attempted to interview the other three residents, but could not confirm with the other three residents the allegation as these residents are lower functioning and unable to answer the LPA's questions. Interviews with staff also deny the allegation of staff stealing R1's dice. Review of R1's file reveal that R1 did not have an inventory list of their personal belongings. According to the administrator, R1 declined to complete and inventory list when admitted on October 4, 2017. Based on the information obtained, there was insufficient evidence to corroborate the allegation of staff stealing a resident's personal belongings. Therefore, the allegation is deemed Unsubstantiated at this time.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction