Complaint Investigation Report
Date signed09/19/2022 12:27:30 PM
The Program Design indicates that a lead staff plus 3 Direct Support Staff (DSP) will be scheduled throughout the 24 hour day. A review of the staffing schedule indicated that their were 3 DSP scheduled and one LVN/ lead staff scheduled for the day in question. The facility also has a contingency plan in the Program Design for emergencies and specific staff are placed on call 24 hours a day so that the ratios will be met.
Based on information received from interviews with the facility administrator and through a review of the program design, this allegation is deemed UNSUBSTANTIATED.
Exit interview conducted and report issued.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction