Complaint Investigation Report

Allegation: Staff is refusing to take resident back into care

It is being alleged that the Resident #1 (R1) was abandoned in the hospital and cannot return to the facility. Information received revealed that Resident #1 (R1) was taken to the hospital on 2.6.2026 because of their level of care. Staff and residents interview revealed that R1 was violent and vicious towards other residents in the facility. Staff indicated that the hospital planner attempted to discharge R1 back to the facility. However, R1’s health conditions were not compatible and their presence at the facility would continue to pose hazard to other residents and staff. Upon further discussion with the hospital social worker and other medical professionals the decision was made that R1 will not be returning to the facility and will be discharge to another facility for higher level of care. LPA interviewed three (3) out of four (4) residents who confirmed that R1 has been physically and verbally violent towards other residents and staff. Interview with SW verified the information received from the Facility staff.

A review of facility records verified the information revealed from the interview.

Based on interviews and record review there is no sufficient information to support the allegation. Therefore, this allegation is deemed un substantiated at this time.