Senior Care Records.

Complaint Investigation Report

Brightstar Senior Care,inc, Granada Hills09/16/2025Licence 197610305

Census5
Date signed09/16/2025 02:54:54 PM
The inspector’s account

administrator reveal that R1 was never a resident of this facility. Administrator adds there is no resident here by this name, nor one was ever admitted, under this name. LPA conducted a facility file review and observed that there was a required annual completed on 08/13/25. Review of the LIC 858, completed during that annual did not list R1 as a resident of this facility.

Based on the information obtained, there was insufficient evidence to corroborate the allegations of staff not ensuring resident's medical needs are being met, or staff not ensuring resident is fed. Therefore, the allegations are deemed Unfounded . A finding of unfounded means that the allegation is either false, could not have happened, and/or is without a reasonable basis. Administrator advised, and a copy of this report issued.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction