Complaint Investigation Report
Today, LPA toured the facility at 1:55 p.m.
Regarding the allegation " Resident's medical records were not available at the facility " it was alleged the facility did not maintain the records for R1. During an interview around 12:30 a.m. on 02/28/25 with County of Los Angeles Medical Examiner (CLAME) Investigator Jennifer Mantie, Administrator Armine Avetisyan stated that R1 arrived to the facility without any records. Avetisyan also confirmed this to LPA Reed during a telephonic interview at approximately 11:45 a.m. on 02/28/25. Avetisyan noted that she assessed R1 at their home prior to R1’s admission, but Avetisyan did not know where the assessment form was. When LPAs Reed and Rahimi requested R1’s records from Licensee Albert Khatchatryan, he provided records for four (04) of the six (06) residents in the facility. Khatchatryan did not provide records for R1. Based on observations, interviews, and record review, R1’s records were not available at the facility. Therefore, the allegation is deemed SUBSTANTIATED at this time. A deficiency is issued on the corresponding LIC 9099-D page.
No immediate health or safety concerns were observed during today’s visit.
Exit interview conducted. Appeal rights discussed. Copy of report provided.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction