Complaint Investigation Report

LPAs and APS met with the property owner’s daughter and disclosed the reason for the visit. LPA Reed entered the building at approximately 11:30 a.m. and toured the inside. No residents were observed inside of the facility.

Regarding the allegation “Unlicensed care”, it was alleged an individual requiring care and supervision was living in the building. It was further alleged that resident #1 (R1) residing at the facility require assistance with all Activities of Daily Living. (ADL) during a period the facility was unlicensed. Evidence obtained showed that R1 lived at the facility between 09/08/2025 to 09/30/2025.

During the course of the investigation, the LPA’s determined that the license for the facility was closed at effective 07/30/2025. Documentation obtained and reviewed during the investigation indicates that the facility continued operating after the licensee closure. Resident #1 (R1), who required care and supervision to retain activities of daily living, was residing at this location within the month of September 2025, after the facility license was forfeited and the file was closed. Operating a residential care facility for the elderly without a valid license is prohibited by law.

Based on the interviews, and pertinent information received from the credible witnesses, there is sufficient information to verify that the facility continued operating and providing care to R1 after the facility was unlicensed. Therefore, the allegation is deemed SUBSTANTIATED at this time.

A deficiency is issued on the corresponding LIC 9099-D page.

Exit interview conducted. Appeal rights discussed. Copy of report provided.