Complaint Investigation Report

During interviews, Staff #2 (S2) stated, “When I started here there were a lot of papers all over the place, very disorganized and so I created this”. R1’s name was not on the list. During interviews, all residents stated the food meets their dietary needs. R1 did not wish to be interviewed.

Based on interviews, record review and observations, there is enough information to verify the above allegation. Therefore, the allegation is SUBSTANTIATED at this time.

Pursuant to Title 22 Division 6 Chapter 8 of the CA Code of Regulations, the following deficiencies were cited (refer to LIC 9099-D):

No other health and safety hazards noted during the visit.

Exit interview conducted and a copy of the report was issued.