Complaint Investigation Report

Regarding the allegation: Staff mishandled a resident's medication(s). It is being alleged that resident #1 (R1) wants to administer their own insulin. During LPA's interview with three (3) staff it was confirmed that R1 is legally blind and has Motor Impairment/Paralysis. During LPA's interview with three (3) out of three (3) staff it was determined that R1 is to be given their insulin by a skilled professional. R1 cannot administer their own insulin because of their vision and motor impairment. LPA obtained R1's medication list where R1 is to receive their insulin three (3) times under the skin subcutaneously. Furthermore, one (1) of the vocational licensed nurse tried to administer the insulin to R1 and R1 did not want to be touched and R1 then refused their insulin twice in one (1) day. Let it be noted, R1 is not currently in the facility and remains in the hospital. Furthermore, LPA spoke to one (1) of the hospital staff and R1 is being administered their medication including their insulin by medical staff. LPA received R1's Medical Assessment and Resident Appraisal where it confirms that R1 needs assistance with medication management including needing assistance with administering their own injections and Max assistance with medication. Therefore, based on the staff interviews and pertinent documents obtained the allegation(s) is UNSUBSTANTIATED at this time.

An exit interview was conducted, no citation(s) were issued for the above allegation(s), and a copy of this report was given to the Administrator.