Complaint Investigation Report

Telephonic interview with S1 at 2:00 p.m. today confirmed R1 received assistance with all necessary medications and their blood sugar level returned to normal shortly thereafter. S1 further stated that R1 reported no pain or discomfort to S1 at the time or afterwards. Interviews with four (04) out of four (04) other staff revealed staff have properly attended to R1’s medical needs. Record review of R1’s preplacement appraisal revealed they required assistance with preparing their medications. Review of R1’s medical assessment revealed they were able to communicate their needs, perform their own glucose testing, and administer their own medications. Based on interviews and record review, facility staff provided appropriate medical attention to R1 in a timely manner. Therefore, the allegation is deemed UNSUBSTANTIATED at this time.

No immediate health or safety concerns were observed during today’s visit.

Exit interview conducted. Copy of report provided.