Complaint Investigation Report

who also stated that R1 was transferred to SNF without prior discussion with the resident or the responsible party.

Overall investigation revealed that issues and concerns addressed by the complainant are unrelated to the facility. Based on the results of the investigation, it was concluded that the allegation is false, could not have happened, and/or is without a reasonable basis. Therefore, is deemed UNFOUNDED at this time.

This agency had investigated the complaint alleging “Staff did not include resident’s representative in care decisions”. We have found that the complaint was without a reasonable basis. We have therefore dismissed the complaint.

No health and safety hazard is noted during this visit.

Exit interview was conducted and copy of report was issued.