Complaint Investigation Report

No changes have been to R1's care since then. Interview with the administrator today at 11:30 a.m. revealed they have communicated all aspects of R1’s care with the RP and spoke to the RP yesterday. The administrator also provided contact information of other members of R1’s care team to provide medication updates and documentation. Interview with R1 at 2:45 p.m. today revealed they are satisfied with all aspects of their care. R1 also noted they are informed of all aspects of care by the facility and care team. R1 did not know of any concerns from their RP. Interview with Staff #1 (S1) at 3:00 p.m. today revealed they have also communicated directly with the RP about R1’s care.

Based on interviews and record review, the facility has communicated with R1 and their responsible person for all care updates. Therefore, the allegation is deemed UNSUBSTANTIATED at this time.

Exit interview conducted. Copy of report provided.