Complaint Investigation Report

Regarding the allegation: Facility elevator is in disrepair. It is being alleged that the elevator was not working and there is residents that use wheelchairs on the third floor. During LPA's physical tour, LPA observed the elevator to be working. LPA toured the second and third floor and conducted seventeen (17) interviews on the second and third floor that confirmed the elevator has been working and that they do not use wheelchairs. LPA also observed residents on the second and third floor not using any wheelchairs. LPA interviewed three (3) staff that confirmed the elevator has been working. Therefore, based on the LPA's observations, staff and resident interviews, the above allegation(s) above is UNSUBSTANTIATED at this time.

An exit interview was conducted, no citation(s) were issued and a copy of this report was given to the administrator.