Complaint Investigation Report

11:30a.m. – 3:45p.m., LPA interviewed ED, other staff and four (04) out of one hundred one (101) residents including R1, R2 and other residents that have knowledge of the incident.

ED and other staff revealed that staff did not witness any incident of verb altercation between R1 and R2. R2 came and reported to staff that while R2 and three (3) other residents were sitting outside having a conversation, R1 walked towards them and accused R2 of talking about R1. R2 denied the accusation and told R1 to leave them alone and continue talking with R3. R1 walked away. Staff never received any complaints from R1 regarding the incident. R1 did not want to talk to staff about it.

During interviews R1 revealed inconsistent statements regarding the incident. R2 and other residents present during incident verified the information received from staff.

A review of residents’ records and other internal documents did not reveal any pertinent information to verify the allegation.

Overall investigation revealed that although there was an incident involving R1 and R2, there is no sufficient information and/or evidence to verify that R2 threatened R1. Therefore, based on interviews and record review, the allegation is UNSUBSTANTIATED at this time.

No health and safety hazard noted during this visit.

Exit interview was conducted and a copy of report was issued.