Complaint Investigation Report

Regarding the allegation of "Resident was not adequately supervised" it was alleged that the resident had not been receiving adequate supervision as guaranteed by the facility. (5) of (5) Staff interviewed denied the allegation. (7) of (7) Residents interviewed could not corroborate the allegation. Interviews do not show that R1 received 1 on 1 supervision in the facility. LPA reviewed R1's Needs and Services plan, and did not observe R1 needing 1 on 1 supervision throughout the day. LPA did observe that R1 should be visited by staff throughout the day for various reasons. Interviews from staff stated that these visits were conducted regularly and R1 was assisted with anything they needed. LPA was not provided with proof of staff not providing supervision to R1 and R1 is unable to be interviewed. Based on files reviewed, observations, and interviews conducted, there was not enough supportive evidence to corroborate the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit Interview conducted and a copy of this report was provided.