Complaint Investigation Report

Regarding the allegation that facility is interfering with resident #1's medical care, Administrator and staff interviewed denied the allegation. They stated that resident #1's doctor called and spoke with staff #1 after resident #1's fall, and advised that resident should have a caregiver accompany her on doctor appointments. Administrator and staff stated that they are now ensuring that resident #1 has someone accompany her on appointments and outings. Resident #1 confirmed that since she fell, she is no longer going to her appointments by herself. Resident #1 stated that she does not believe the facility is interfering with her medical care.

Based on LPA's observations and interviews, investigation revealed: Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

No Deficiencies cited under California Code of Regulations Title 22. Exit interview conducted, and a copy of report was provided to Administrator, Carlos Lara.