Complaint Investigation Report

Allegation #2: Unqualified staff handling food. During the visit, from 10am to 230pm, LPA conducted a physical plant inspection and interviewed staff and residents. From interviews conducted, it was reported to LPA, that several staff who perform caregiver and housekeeping duties assist in the kitchen, serving or preparing food to residents. Although their job description requires them to assist in the kitchen, it was reported to LPA, those staff were not properly trained in handling or preparing food. This poses a potential health and safety risk to residents in care. Therefore, the allegation is Substantiated at this time. Plan of correction (POC) will be cleared during the visit.

Citations issued, appeal rights, exit interview, and copy of report provided.