Complaint Investigation Report

It was alleged that Staff is abusing the residents. To investigate the allegation, between 1:00pm and 2:00pm, staff interviews were initiated. Interviews revealed that Staff #1 (S1) is not a staff member at the facility, but rather is the Licensee. The Licensee is not present at the facility and does not abuse residents since they do not interact, have contact with, or see any residents. Between 2:00pm and 2:30pm, LPA reviewed the Personnel Report and confirmed what staff had told LPA.

Based on interviews and records review, there is not sufficient information to support this allegation. Hence, the allegation will be UNSUBSTANTIATED at this time.