Complaint Investigation Report

194700199-12-16-2025-47-HC-SDUU-DPMVCB-20251223151850

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

HOME CARE SERVICES , 744 P STREET, MS 09-14-90

This is an official report of an unannounced visit/investigation of a complaint received in our office on

12/08/2025 and conducted by Evaluator Ryan Chan

COMPLAINT CONTROL NUMBER: 47-HC-20251208100525

Home Care Organization is utilizing 1099, independent contractor

On 12/16/25 Home Care Services Branch Enforcement Analyst (EA) Ryan Chan conducted an investigation visit regarding the above complaint allegation. Upon arrival, EA met with licensee Betty De Borja.

During today's visit EA interviewed licensee Betty De Borja and supervisor Maria Cecilia Doce. Interviews revealed home care organization (HCO) was employing home care aides (HCA) as 1099, both licensee and supervisor did not know this practice was allowed. Licensee agreed to convert all 1099 employees to W2 effective 12/16/25.

Based on interviews conducted, the preponderance of evidence standard has been met, therefore, the above allegation is found to be SUBSTANTIATED. Health and Safety Code, Division 2, Chapter 13, Section 1796.42 (b) is being cited on the attached HCS 9099D.EA concluded the visit with an exit interview and provided a copy of this report along with appeal rights to the licensee.