Senior Care Records.

Complaint Investigation Report

Broadview Residential Care Center, Glendale03/21/2023Licence 191221839

Census63
Date signed03/21/2023 01:43:27 PM
The inspector’s account

The investigation revealed the following: Regarding the allegation… Resident was assaulted while in care. It’s being alleged a resident in care was possibly drugged and raped during the night. LPA Agard interviewed 2 staff out of 29. 0 out of 2 confirmed the allegation. S1 states, R1 has presented with a recent onset of memory loss, confusion and delusions. “R1 was just diagnosed with a cognitive impairment so that is where all this is coming from. R1 complained that staff were stealing their things. I would go to the room and find the missing items. The night that resident came back from a (offsite) home visit, they completed their activities of daily living independently, forgot to put on their undergarments and alleged they had been assaulted because of this. Ultimately, R1 was not reporting correctly. R1 requested for a rape kit but the hospital denied it because they did not observe any signs or indications of rape.”

During interviews with residents, LPA Agard attempted interviews with 6 out of 63 residents. 0 out of 5 confirmed the allegation. R1 was unable to be interviewed due to resident’s cognitive impairment. All residents interviewed unanimously denied the allegation. Citing only positive experiences while living at the facility. R2 states, “I love living here. So does my spouse. They love it too. The staff treat me very nice. I don’t know about that allegation. Never heard about that but could you please tell S1 that we love it here.” R3 states, “It’s absolutely wonderful here. The staff are very caring, they keep the place clean and take care of me just the way I like. I’m very fortunate to be here. I don’t know about anyone being assaulted.” LPA interviewed one witness that also denied the allegation. W1 states, “R1 was taken to the hospital and was checked by the Obstetrician Gynecologist (OBGYN) during the hospitalization. They told us there was no signs of R1 being attacked.”

Regarding the allegation… Facility staff did not safeguard resident's personal belongings. It’s being alleged items and clothing has been stolen from a resident in care.” During interviews with staff, 0 out of 2 confirmed the allegation. S1 states, “no one was stealing from R1. They would report stuff missing, but I would find it. Many of the things they reported missing had all been there. We found so many things that were doubles and triples.” S2 states, “Many residents might say something is missing but is just misplaced and is usually in their room.”

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction