Complaint Investigation Report

The investigation revealed the following:

Allegation: Facility rooms being utilized by individuals that do not need care and supervision.

It is alleged that there were 2 adults and an infant, (A-1, A-2 and A-3) residing in a locked upstairs bedroom, located inside of this facility, that were not in need of care or supervision. LPA spoke with the Administrator who stated that A-1, A-2 and A3 were family members that were residing in the upstairs bedroom but have since moved out on 8/3/25. LPA Shirley obtained the names of these individuals. LPA Shirley requested and reviewed the resident roster and did not observe the names of A-1 and A-2 residing in the upstairs bedroom. LPA Shirley reviewed the staff roster and did not observe the names of A-1 and A-2. LPA Shirley reviewed records and found that A-1 and A-2 are fingerprint cleared and associated to this facility, but they were never employees. LPA Shirley spoke with (W-1) with Westside Regional Center who stated that they observed A-1, A-2 and A-3 in a locked room upstairs in this facility.

LPA interviewed staff 1 – staff 7 (S-1 – S-7). Of those interviewed 4 out of 7 confirmed the allegation, and 3 stated, not to my knowledge. LPA interviewed client 1 (C-1), who confirmed the allegation

Based on observations, information gathered and reviewed, and interviews conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be Substantiated.

Based on CCLD staff's observation and interviews conducted, the preponderance of evidence standard has been met. Therefore, the above allegation is found to be Substantiated. California Code of Regulations, Title twenty-two (22), Division six (6), is being cited, please see attached LIC-9099D.

Deficiencies were cited during today's visit.

An exit interview was conducted, and plans of corrections were developed with the Administrator, Francis Snoddy. A copy of this report and appeals rights were provided.