Complaint Investigation Report
The complainant alleges that facility allowed for self-neglect of resident with food which led to malnutrition. LPA reviewed admissions agreement page 7 which states facility will provide residents with three nutritionally and well-balanced meals per day with snacks available and modified diets available if prescribed by physician as medically necessary. Administrator confirmed that residents are served three meals as well as snacks a in the morning, afternoon and evening. LPA interviewed residents (R1-R6) and of those interviewed, 6 out of 6 stated they are receiving enough food for their needs. LPA interviewed staff (S1-S5) who stated that residents are getting enough food.
Based on information gathered, the Department did not find sufficient evidence to support the allegation mentioned above.
Allegation: Staff sexually abused resident
The complainant alleges facility staff are sexually abusing resident. LPA Cifuentes spoke with Administrator Susie Fuentes, who stated that there have been no reports from staff or residents of inappropriate touching. Staff in-service was conducted regarding over the counter medications and the need for doctors’ notes. LPA spoke with residents (R1-R6) regarding inappropriate touch by staff or residents. 6 out of 6 residents stated they have not been touched inappropriately. LPA spoke with staff (S1-S5), all five staff stated they had not touched anyone inappropriately nor had they seen residents do so.
Based on information gathered, the Department did not find sufficient evidence to support the allegation mentioned above.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction