Complaint Investigation Report

Interviews with three (03) out of three (03) of the relocated residents confirmed that they and/or their responsible parties did not receive written notification, that they were only notified verbally with less than thirty days (30) notice and the reason for the relocation was due to maintenance issues. Furthermore, LPA conducted a record review and confirmed that a written notification was not received by the Department. Although the facility may or may not have notified the Department of Health Care Service (DHCS), the California Department of Social Services' Community Care Licensing Department can confirm that proper notification for the relocation of residents was not received. Therefore, based on record reviews, observations and interviews, the allegation is substantiated at this time. Pursuant to Title 22 Div. 6 Ch. 2 of the CA Code of Regulations, the following deficiencies were cited (refer to LIC9099-D):

No other health and safety concerns were noted during the visit.

Exit interview was conducted, appeal rights were discussed, and a copy of report was issued.