Complaint Investigation Report

LPA observed the floors in R1's room and floors on the 3 rd floor and noted the following: R1’s room floors have an incline to a degree from sink to patio door and in bathroom. The areas in common walkway and near the elevator have an unevenness and is more apparent when R1 is using walker to ambulate over the areas and when individuals with wheelchairs are entering the elevator. LPA briefly discussed the floors with Staff #2 (S2) who mentioned the cost would be significant to have the floors leveled.

Based on interviews and observation there is information to verify the allegation. Therefore, the allegation is deemed SUBSTANTIATED at this time.

Exit interview conducted/Appeals Rights /Copy of report printed