Complaint Investigation Report

The executive director also revealed they are on call during the weekends in addition to staff being trained in reporting procedures. LPA review of staff roster and personnel records verified the information revealed from interviews. Interview with Business Office manager revealed is in charge of facility in the Executive Directors absence as in any other designee. Interviews with six (6) residents revealed they have no concern about this allegation as they have seen management staff or designee present in the facility during the weekend.

Based on interviews and review of records there is not enough information to verify the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time.