Complaint Investigation Report

On 11/05/25, LPA Smith asked Resident#1 (R1) if they receive assistance with transferring to wheelchair for interview but R1 didn’t provide an answer. LPA has made various visits to the facility and observed R1 going to and from first floor break area accessible through the subterranean parking which is inconsistent to being in bed all day. Based on interviews and record review, there is not enough information to verify the allegation. Therefore, the allegation is deemed UNSUBSTANTIATED at this time.