Senior Care Records.

Complaint Investigation Report

Encino Terrace Senior Living, Encino01/11/2026Licence 197609496

Census62
Date signed01/11/2026 03:43:35 PM
The inspector’s account

Administrator notes that during those incidents they were not present. Administrator revealed law enforcement was contacted by R1 however, R1 did not come downstairs to meet with them, so the officers left with no statement taken at the facility. During interviews R1 was unable to provide copy of police reports or police report number.

On 10/10/25 staff revealed both residents were downstairs and R1 made a comment to R2 in Spanish and R2 replied by stating do talk to me but neither resident touched one another. R2 reveals denies any allegation of fighting or bothering R1. Five (5) of six (6) residents revealed they like living at the facility and do not have any concerns regarding the allegation.

Therefore, based on interviews, the above allegation is deemed unsubstantiated at this time.

Exit interview conducted/Copy of report given

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction