Senior Care Records.

Complaint Investigation Report

Encino Terrace Senior Living, Encino09/17/2025Licence 197609496

Census57
Date signed09/17/2025 02:28:23 PM
The inspector’s account

There is a notification of incident or change of condition document on 04/16/24 and 04/17/24 regarding aggressive language and behavior disturbance however no assessments for the resident were completed following those incidents.

Two (2) of two (2) staff reveal R1 sending numerous email messages and are not taking their medication. Interviews with the executive director reveal that there are not any current year reappraisals for R1 documenting any changes in behavior, non-compliance with medication including no written warnings or notices to R1 noting any failure to comply with state, local law or any violations of community rules.

Based on record review and interviews there is sufficient evidence to support the allegation of unlawful eviction. Therefore, the allegation is deemed Substantiated at this time.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction