Home Care Organization Evaluation Report

Home Care Services Bureau (HCSB) Analyst, Mila Quinto arrived at the business office of 1HEART CAREGIVER SERVICES for a biennial inspection. Upon arrival, Analyst Quinto was greeted by Designee, Belina Calderon-Nernberg and Rica Te. At 10:20am, Licensee, Kevin Tagarao arrived at the business office. The proper posting of business hours and license was observed. The proof of insurance's record was reviewed. The Analyst was then shown to an area where the review of personnel and administrative files could be performed. Upon completion of the file review, the analyst discussed the findings of the inspection with designee. The Analyst informed the designee of the deficiency found and explained they would be noted on the 809D.