Complaint Investigation Report

194700112-9-19-2024-47-HC-SDUU-D9LLZC-20240930091143

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

HOME CARE SERVICES , 744 P STREET, MS 09-14-90

This is an official report of an unannounced visit/investigation of a complaint received in our office on

07/17/2024 and conducted by Evaluator Joshua Rarela

COMPLAINT CONTROL NUMBER: 47-HC-20240717092924

HCO is using independent contractors as caregivers

Enforcement Analyst (EA), Joshua Rarela, with the Home Care Services Branch (HCSB) conducted an unannounced onsite inspection for the purpose of delivering findings of a Complaint Investigation. The EA met with the Home Care Organization (HCO) representative named above and discussed the allegation.

During the course of the investigation, the EA conducted interviews and reviewed records including HCO payroll records, Home Care Aide (HCA) pay stubs and HCA W-2 Wage and Tax statements. The records review revealed that the alleged independent contrator HCA was an employee of the HCO and received a W-2 from the HCO. The HCA's pay stubs also reflected that taxes were withheld. The former HCA confirmed to the EA that he received a W-2 from the HCO during his employment.

Based on the EA's observations, interviews and records review, there was insufficient evidence to prove the allegation as the preponderance of evidence standard was not met although the allegation may have happened or is valid, therefore the allegation is found to be unsubstantiated. An exit interview was conducted. A copy of this report and appeal rights were also provided.