Complaint Investigation Report

Administrator confirmed that the San Gabriel Pomona Regional Center conducted a facility visit and said no more pictures.

Based on record review and interviews conducted, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED . Per Title 22, deficiencies are cited.

In regards to the allegation Facility failed to store and prepare food safely , based on interviews conducted and information gathered Administrator confirmed that food to be defrosted is left on the counter. Staff S 1 stated that food to be defrosted is left on a table in the backyard or on a counter.

Administrator confirmed San Gabriel Regional Center on past visit observed food defrosted on a counter.

LPA observed canned goods and fruits in a storage shed with no open windows to circulate outside air.

Based on record review and interviews conducted, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED . Per Title 22, deficiencies are cited.

In regards to the allegation Facility did not follow plan of operation , based on interviews conducted and information gathered Administrator stated that there were cameras in common areas and she did not notify San Gabriel Pomona Regional Center or Licensing.

Staff S1 stated that there have been cameras in facility to ensure client safety.

Administrator confirmed that San Gabriel Pomona Regional Center on a past visit observed the cameras.

Based on record review and interviews conducted, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED . Per Title 22, deficiencies are cited.

In regards to the allegation Resident did not have control his/her own cash resources. , based on interviews conducted and information gathered Administrator stated that on birthday celebrations each client would get a candy bag and $5 would be taken from P and I without all client's approval. Said on occasions client might want a certain food for their celebration and all client's P and I will be used without their approval.

Administrator confirmed that San Gabriel Pomona Regional Center on a past visit spoke about not using client's P and I without their input.

Based on record review and interviews conducted, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED . Per Title 22, deficiencies are cited.

In regards to the allegation Staff did not meet resident's needs based on interviews conducted and information gathered Administrator confirmed that there are staff who have been here that only have spoken Spanish.

Staff S 1 also stated that staff are mostly Spanish speaking.

Client C 1 stated that it is correct that staff have been only Spanish speaking.

Based on record review and interviews conducted, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED . Per Title 22, deficiencies are cited.