Complaint Investigation Report

Booster test was scheduled for 04/21/2022.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

In regards to the allegation Facility is understaffed ,staff interviewed stated that there is sufficient staff with there being 3 staff, plus director and counselor.

At visit conducted on 04/12/2022 LPA observed that there were sufficient staff with 5 staff on shift.

Client's interviewed stated that there is enough staff to help everyone and they are professional and respectful.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

In regards to the allegation Resident missed multiple medical appointments. based on interview with client 1 he stated that he hasn't missed any of his appointments. Stated that staff carry out their duties and are respectful.

Conservator interviewed stated that Client 1 has completed all appointments with physician, podiatry and eye doctor.

Staff interviewed stated that eye doctor appointment was completed 04/05/2022, orthopedic appointment completed 04/26/2022 and medical doctor was seen on 01/14/2022, 02/01/2022 and 04/21/2022.

It should be noted that pre-placement appraisal dated 08/04/2021 is checked off no glaucoma.

Physician's Report dated 1/14/2022 is checked no for visual impairment.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.