Senior Care Records.

Complaint Investigation Report

Samoline Guest Home, Downey10/13/2023Licence 198602399

Census6
Date signed10/13/2023 03:04:42 PM
Name of licensing program analystLuis Mora
Name of licensing program managerWei Siew Ho
The inspector’s account

Administrator and staff denied the allegation. Staff stated that C1 likes to clean the front yard and one time C1 tried to clean the neighbor's yard, but staff quickly intervene. Staff stated that C1 has never tried to disposed trash in the neighbor's yard. C1 denied disposing trash in the neighbor's yard. C2 could not corroborate the allegation. Regional Center Representative stated that they visited the facility and they observed no issues.

Regarding the allegation " facility staff are not supervising a resident ”, it is alleged that C1 is lurking, and looking in at a neighbor's backyard and speaks to the neighbor's kids. Administrator and staff denied the allegation. Staff stated that C1 has never attempted to speak to any kids and C1 is not lurking over the wall. Staff stated that C1 is taller than the wall and when C1 gets near the wall the neighbors could probably see C1, but C1 is not lurking and being invasive. C1 denied the allegation and C2 could not corroborate the allegation. Regional Center Representative stated that they visited the facility and they observed no issues.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

Exit interview held and a copy of the report was provided

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction