Complaint Investigation Report

Resident 1 who also stated the people at the facility are nice and meets all of their needs. Resident 1 also stated their appointment has been scheduled since they called the Department of Social Services.

Staff 2 and 3 were interviewed and said they always schedule appointments and arrange transportation for residents upon their request.

Based on interviews conducted, and information that was gathered, there is insufficient evidence to support the allegation(s). Although the allegation(s), may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.

A copy of this report was given to the Administrator Cynthia Flores.