Complaint Investigation Report

The investigation reveals the following: In regard to "Facility not cleaned properly", it is alleged that the facility does not clean the facility and resident’s room. It is also alleged that laundry room floors are dirty and contains old mops and buckets with dirty water. During the visit LPA toured the facility and observed laundry/ cleaning cart located in the hallway with clean water. Laundry room was observed cleaned. Residents bedrooms was clean at the time of visit. 6/8 residents confirmed daily cleaning and weekly deep cleaning done by the facility. 6/8 residents also confirmed that they are satisfied with the cleaning. 9/9 staff interviews confirmed daily cleaning and weekly deep cleaning.

Based on LPA's interviews, investigation revealed: Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit interview conducted with Marlin Fish and a copy of this record provided.