Complaint Investigation Report
Census92
Date signed08/18/2021 01:46:20 PM
Name of licensing program analystKruz Long
Name of licensing program managerFernando Fierros
In regards to the allegation: Facility does not have hot water. Interviews with 4 of 4 Residents indicate facility lacked running hot water on the 2nd floor of the facility from the time the water pump broke until the repair was completed.
Based on LPA's record review and interviews, investigation revealed the preponderance of evidence standard has been met, therefore the above allegations are found to be substantiated. California Code of Regulations, Title 22, Division 6 and Chapter 8 are being cited on the attached LIC 9099D.
Exit interview conducted with Michele Goodney and a copy of this report and appeal rights provided.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction