Complaint Investigation Report

Allegation : Lack of supervision resulting in a resident being assaulted by another resident.

In regard to the allegation of lack of supervision resulting in a resident being assaulted by another resident:

It is alleged that the facility failed to provide adequate supervision, resulting in Resident #1 (R1) reporting concerns regarding her roommate, Resident #2 (R2). During an interview, R1 confirmed the allegation and stated that R2 engaged in behavior including talking to herself and that R1 felt threatened by R2. R1 further alleged that she was sprayed in the face with an unknown chemical substance that smelled like a disinfectant and that her personal belongings were also sprayed and observed to be damp. R1 additionally reported that she has had three (3) previous roommates and stated that those roommates also sprayed her belongings. During an interview with R2, R2 disclosed that she has been unable to get along with R1 due to R1’s difficult personality. R2 denied spraying R1 in the face and denied spraying R1’s personal belongings. Interviews were conducted with other residents (R3–R7); none of the residents interviewed corroborated the allegation or reported concerns related to the alleged incident. LPA interviewed five (5) staff members (S1–S5). All staff stated they did not witness, nor were they aware of, any incidents between R1 and R2. Staff explained that if any incidents occur between residents, staff immediately intervene and address the issue. Administrative staff stated they maintain contact with staff at all times, and staff are aware they are required to report any incidents immediately. Staff further stated that if residents experience difficulties with roommates, staff attempt to address and resolve the issue, including intervening to promote an amicable living environment.