Complaint Investigation Report

Allegation: Staff not providing adequate food service. It is alleged that during the last six (6) months the food is often served cold, and that the facility does not serve a variety of meals. For example, beef stew is cooked and again given to residents 2 days later. Eight (8) out 12 residents interviewed stated the food is often served cold, especially during the second dining seating. The majority of the residents also stated that the facility does not serve a variety of meals i.e. beef stew is served twice a week. Three (3) out of seven (7) staff stated that food menu items are repeated at least twice a week, but all staff stated the food is not served cold. Lunch dining service and kitchen operations were observed, special diets were reviewed, and kitchen food supply was inspected. During today's visit, 2 kitchen staff were observed, an agency staff (S4) cook and a dishwasher. The lunch meal consisted of baked chicken, green salad, French fries, and soup. The food items were served as required. Facility's menus were reviewed, they consisted of a variety of foods for each meal. There is insufficient evidence to corroborate the allegation.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated.

No Deficiencies cited under California Code of Regulations Title 22

Exit interview was conducted with Administrator Ana Giron. A copy of the report was provided.