Complaint Investigation Report

Client is verbally abusive to another client in care. Allegedly C2 called C1 a cuss word in Spanish. Both clients were interviewed and both denied the allegation. Staff interviewed reported never hearing C2 call C1 names. Based on the information obtained, the allegation is unsubstantiated.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated.

Exit interview held. A copy of the report was provided.