Complaint Investigation Report

In regard to the allegation “Facility is in disrepair”, it is alleged that facility has a broken towel rack in resident’s restroom along with a shopping cart with trash bags in back yard. During interviews with Administrator and staff three (3) out of three (3) acknowledged that towel rack was broken and that there was a shopping cart in backyard. Administrator stated that the towel rack had just recently broke due to residents grabbing rack and it would be repaired. Administrator also stated that she has called someone to remove shopping cart. During interviews with residents Four (4) out of four (4) residents stated that the facility is clean and not in disrepair. During tour of facility LPA Gutierrez observed a broken towel rack in resident’s restroom along with a shopping cart in backyard.

In regard to the allegation “Staff left dangerous item accessible to residents in care” it is alleged that there was a cleaver knife in the backyard. During interviews with Administrator and staff two (2) out of three (3) acknowledged there was a meat cleaver knife left in the backyard by staff. S2 stated that he/she was cutting branches from trees and vegetables from the garden and left it out accidentally. During interviews with residents three (3) out of four (4) residents stated that they have not seen any dangerous items accessible to residents. During tour of facility LPA observed a meat cleaver knife in backyard left on a bench accessible to residents.

Based on record review and interviews conducted, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. Deficiencies are being cited according to California Code of Regulations, Title 22 and Health and Safety Code. An exit interview was conducted, and a copy of this report was given emailed to Rona Lomeda due to printer problems.