Complaint Investigation Report

Residents interviewed could not corroborate with the allegation. During the tour, the LPA observed multiple cockroaches crawling in the kitchen's cabinets.

Regarding the allegation " facility is not maintained in a clean and sanitary condition ”, it is alleged that there is a layer of unknown residue on the top of the stove and a dead insect was observed attached to a web. Interview with Administrator revealed that a new stove was bought and will be delivered on 12/29/2022 because they are unable to remove the grease/oil residue from the stove. Best Buy receipt was observed by the LPA. Administrator also stated that the kitchen walls and cabinets will be cleaned and the walls will be painted. Residents interviewed could not corroborate with the allegation. During the tour, the LPA observed that the stove had a layer of oil/grease on the top part of it, the kitchen cabinets, walls and ceiling were stained with grease, roach droppings were observed inside the corners of the cabinets, and there was a dead insect attached to a web under the kitchen wall cabinets.

Based on LPA's interviews and observations, the preponderance of evidence standard has been met, therefore the allegations are found SUBSTANTIATED. California Code of Regulations Title 22, Division 6, Chapter 8 are being cited on the attached LIC 9099D.

Exit interview held and a copy of the report and appeal rights was provided.