Complaint Investigation Report

Investigation revealed the following: Regarding Allegation: Staff are not adequately trained.

LPA interview with Clients, C1 and C2 both denied the above allegations and state staff are trained and staff met their needs pertaining to food prepping, medication administration and hygiene. LPA Calderon interview with Administrator Maria stated staff denied the above allegation stated staff receive training on-going at least three times a month. Maria stated to ensure staff are trained by receiving on-site training, continuing education, and in-service training and training by a behavior consultant. Maria stated Direct Staff Professional Training (DSP) is for Regional Center (RC) and is scheduled for staff and it is a requirement for RC different from Licensing. LPA Calderon interview with Service Coordinator from SG/PRC stated training incomplete for DSP a requirement for Regional Center, no other training concerns during Annual Visit regarding staff training. LPA Interview with Q.A.A.A stated Correction Action Plan is based on DSP training requirement by R.C. LPA reviewed a total of 6 staff files and reviewed supporting training documentation which includes but not limited to: training's consisted of: food, nutrition and menu planning, sanitation/housekeeping, medication administration, client rights, supervision, communication, and signs of illnesses ,behavior plan and intervention, community services/resources and emergency procedures. LPA reviewed CAP stating training on DSP is a requirement that pertains to Title 17 Regulation used by Regional Center.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED .

Exit interview held and a copy of the report was provided to Administrator Maria Binotapa.