Senior Care Records.

Complaint Investigation Report

Happy Home Care for Elderly, Diamond Bar10/17/2024Licence 198602403

Census4
Date signed10/17/2024 10:33:59 AM
Name of licensing program analystCynthia D Chan
Name of licensing program managerTony Vasallo
The inspector’s account

Reporting Party (RP) reported that the S1 member also placed a bag over Residents 2 (R2) head as well and placed tape around the neck also murdering R2. RP reported that the residents were found in the bathroom of the facility by Staff 2 (S2). RP also reported that the S1 was not fingerprinted.

The investigation revealed the following:

On 06/24/2023 at approximately 8AM, S2 found two residents R1 and R2 inside the restroom on the floor, unresponsive, and dead upon arrival in the morning. S2 immediately called 911. According to the Los Angeles Sheriff’s Department (LASD), S2 observed that bags were placed over the R1’s and R2’s face by S1. S1 placed bags over the two residents (R1 and R2) heads, and possibly killed them. Per LASD report, S1 contacted 911 at 7:52AM and self-reported the incident before S2 called 911. S1 admitted to the dispatcher that S1 just killed two residents.

On 6/25/23, Regional Manager Araceli Ramirez and LPA Kimberly Ramirez conducted a health and safety check at the facility and gathered documents pertaining to R1, R2, S1, and S2. During the visit on 06/25/23, it was discovered that S1 was arrested for the murder of two residents of the facility.

The investigation revealed that S1 started working and residing at the facility on 06/01/23. However, S1’s background clearance did not clear until 06/16/23. Therefore, the licensee allowed S1 to begin working and residing at the facility prior to obtaining a criminal record clearance. A case management visit was conducted on 6/30/23 by Licensing Program Analyst (LPA) Kimberly Ramirez and a $500 civil penalty was issued for Section 87355(e)(1) Criminal Record Clearance for failure to obtain a required criminal record clearance prior to working and/or residing in the facility. Therefore, the preponderance of evidence standard had been met and the allegation was SUBSTANTIATED.

On 08/08/23, Investigator Miles interviewed the licensee/administrator and S2. Investigator also obtained the L.A. County Sherriff’s report and 911 calls made to the Walnut Sheriff’s Station. On 8/24/23, Investigator interviewed S1 while in custody. S1 admitted to the murder of R1 and R2 but did not want to go into further details of how the incident occurred.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction