Complaint Investigation Report

Allegation: Residents are not provided proper medication assistance. It is alleged that staff are making medication errors. LPA reviewed resident medications and the Medication Administration Records (MAR). It was discovered that (R-3) had the following over-the-counter medications without a physician’s order: Tussin DM Max, Stool Softener and Stimulant Laxative (Docusate Sodium 50mg Sennosides 8.6mg), Anti-Diarrheal (Loperamide HCI Tablets-2mg) and Antacid Maximum Strength. Per staff interviews, the medications listed above have been provided to R-3 as followed: Tussin DM Max was last administered on 08/23/23. Stool Softener and Stimulant Laxative (Docusate Sodium 50mg Sennosides 8.6mg) has been administered daily. Anti-Diarrheal (Loperamide HCI Tablets-2mg) was last administered 08/05/23. Antacid Maximum Strength last administered on 08/26/23. Medication review and staff interviews corroborates this allegation.

Based on LPA's observations and interviews conducted, the preponderance of evidence standard has been met, therefore the above allegation is SUBSTANTIATED.

Per California Code of Regulations, Title 22, deficiencies were observed and will be cited on the LIC9099-D.

An exit interview was conducted, a copy of appeal rights and this report was provided to Elizah Arganosa (Administrator Assistant/S-3).